Saves don't upload

  • LBPHacker
    4th Oct 2021 Developer 0 Permalink
    The simulation server is currently experiencing an issue that breaks the save upload process. Do not try to upload saves, it won't work. The client will tell you that your save was successfully uploaded, but when you try to open the save from the browser, you get a 404, and the thumbnail says "save file invalid". There is currently nobody online who can fix this, nor anyone who can disable uploads to make the problem more obvious. Sorry for the inconvenience. I'll edit this post when the issue is resolved.
  • AlgoPowdo
    4th Oct 2021 Member 0 Permalink

    I found advantage ; Use the history feature and load a older version of the save.

  • KnZahid300
    4th Oct 2021 Member 0 Permalink

    How?Is impossible

  • LBPHacker
    4th Oct 2021 Developer 0 Permalink
    Fixed. Broken saves should be deleted and reuploaded.

    Edited once by LBPHacker. Last: 4th Oct 2021
  • jacob1
    4th Oct 2021 Developer 0 Permalink
    I have restored around a dozen saves that were corrupted during this, using the most recently saved history item. To view your save's history, copy the save ID and type history:mysaveID in the search bar. All published saves that had history were restored. I didn't go through the unpublished ones yet.
    Any restored saves won't have thumbnails. Open them and resave them to restore the thumbnail.

    Brand new saves (never uploaded before) all failed to upload. If you have a local copy of your save, delete the server version and re-upload it.

    The server ran out of space due to a short attack on the servers. I noticed the attack at the time, but since the servers were still running, I didn't realize that the drive had also run out of space.
    Edited 2 times by jacob1. Last: 4th Oct 2021
  • AlgoPowdo
    5th Oct 2021 Member 0 Permalink

    I think i found something; 47 GB of saves + server issue = 50 GB Maximum?

  • Phoenix2k10
    5th Oct 2021 Member 0 Permalink

    Yeah, someone uploaded an entire computer durring the outage...

  • jacob1
    5th Oct 2021 Developer 0 Permalink
    @AlgoPowdo (View Post)
    The drive that holds saves has tons of free space. It's only 64% full actually. It was the root drive / that ran out of space.

    @Phoenix2k10 (View Post)
    Computers take a while to develop, so the author would almost certainly have a backup copy to upload.
  • AlgoPowdo
    5th Oct 2021 Member 0 Permalink

    lucky only 3 my saves were affected but when i sorted "by date" in menu i saw like 15 affected saves im not lying

  • batu
    5th Oct 2021 Member 0 Permalink

    man that server is big

Locked by jacob1: Resolved